Below are some of our most common FAQ’S:
1) Do you have a studio?
Yes, we are located in a commercial office building in the Galleria/Tanglewood area at the intersection of Woodway and Chimney Rock. Our studio is fully equipped with a separate meeting area, camera room, and private waiting area/nursing area. We use heaters in our camera room to keep your baby nice and warm during the session. All the amenities you would expect from a professional working photographic studio!
2) What safety measures do you have in place for my baby?He/She is a fragile newborn.
Our studio is cleaned daily and props are washed after each use. During the session there is always another set of hands to help with your baby. We take Baby Safety very seriously and have an assistant on set to help with your baby. We would never attempt an unsafe pose or position for your baby. Lisa Carr, CPP, as well as her assistant are current on vaccines (Pertussis, Hep, Flu). We treat your baby as if it were our own.
3) How much is the session fee?
Please visit our Investment Page to learn more. Purchasing a session combo package is a great way to save on your session fees. You can view the various types of sessions and purchase your session here. Call us and we can discuss the various options we offer. Portrait order minimums are due and payable at the time of your session.
4) How do I book my session?
Call the studio 713-461-2862 and we can help you with this. To book your session a non-refundable session retainer is required to secure your session time. Sessions may be rescheduled or cancelled up to 48 hours (2 days) before your session.
5) What if I am running late or need to reschedule my session?
Please call us at 713-461-2862 so we can help you. If you are running late, we will try and work you in as best as possible. However, if you will be more than 15 minutes late we cannot guarantee we can work you in and adjust our other sessions that are scheduled after you. So please be on time for your session to avoid any late fees and cutting your session time short.
No-shows on the day of the session will be billed the full session amount to the credit card provided to book the session. This amount will not be refunded or applied to a new session date. Reschedules or cancellations made less than 2 days before your session will be billed a fee of $200 + tax, and this amount is non-refundable, non-applicable to another session date.
6) Do you have props for my newborn?
YES! We stock a variety of wraps, hats, hair clips and accessories, baskets, bowls, blankets and rugs. Look here to view samples.
7) What do I wear for my Maternity Session?
We have a selection of maternity gowns especially designed for your maternity session. You are also welcome to bring your own clothes as well. We recommend simple, clean, solid colors that you feel confident in. You are welcome to bring a few options with you the day of your session.
8) Why invest in quality photography?
Quality, custom photography by a specially trained portrait artist is not for everyone. We give our clients personalized service, our creative commitment and only use professional grade camera gear and lighting equipment. We are priced in order to offer top of the line products and services to all of our clients. For example, there are discount stores, department stores and boutiques. We are the “boutique” of photography studios with a fine art product line and stellar service.
9) Can I get a disc of images?
We are a full service Portrait Studio and offer printed Portrait products as well as printable files once a purchase has been made. We know many of our clients are excited to share their Portrait images with family that may not live in Houston. To fill these needs we do offer low resolution non printable watermarked jpgs, which are available for purchase once you purchase specific portrait products and a minimum order has been met. Higher resolution jpgs (printable) are available once a minimum order has been met. Digital packages start at $895 + tax. Please ask for details.
10) I see the designation CPP after your name. What does that mean?
CPP is an abbreviation for Certified Professional Photographer. This certification is only offered through the Professional Photographers of America (PPA). CPP’s must pass a written exam as well as submit a photographic portfolio demonstrating their technical knowledge of photography and the use of lighting techniques.
The information below is directly from the PPA website explaining the CPP standard and why it is important:
“These days, photography is practiced by anyone with a smartphone, but it’s mastered by few. When it comes to those once-in-a-lifetime moments—when you’ve got one shot at getting it right—you better make sure the person behind the camera is a pro. A proven professional photographer that is.
There’s no greater proof than when the letters “CPP” follow a photographer’s name. They designate a Certified Professional Photographer, someone who is putting in the extra work to stay above the rest. It assures you of this photographer’s professional knowledge and experience, while also declaring that photographer as one who has achieved and maintains a higher standard”. You can read more about CPP here.